1. Introduction
This Refund Policy explains the conditions under which refunds may be issued for services provided through digitalsolltd.com (the "Site") operated by DIGITAL SOFT DEVELOPER ADVERTISING SOLUTION LTD.
Company Information
This policy applies to all subscription-based services, digital products, and related offerings available through the Site.
By purchasing a subscription or using the Service, you agree to this Refund Policy.
2. Subscription Plans
Our services may be accessed through the following subscription plans:
Weekly Plan
$4.99 per week. After one week, $49.99 one-time payment for a month.
Monthly Plan
$39.99 per week.
Quarterly Plan
$59.99 per 3 months.
Pay As You Go Plan
$1.5 for two days. Pay when you use.
All payments are processed securely through our Site. By subscribing, you authorize us to charge your selected payment method for the applicable subscription fee.
3. Money-Back Guarantee
We provide a 100% Money-Back Guarantee in the event that verified technical issues prevent the proper use of the Service.
To qualify for a refund under this guarantee:
- The issue must be related to a technical malfunction of the Service;
- The issue must prevent normal access or operation of the Service;
- The issue must be reported to our support team.
Refund requests will be reviewed by our technical team to determine whether the issue meets the eligibility criteria.
If the issue is confirmed, a refund may be issued according to this policy.
4. When Refunds May Be Issued
Refunds may be granted under the following circumstances:
- Verified technical problems that prevent the Service from functioning correctly;
- Inability to access the Service due to confirmed system errors;
- Billing errors resulting in incorrect charges;
- Duplicate payments.
Refund requests must be submitted to our support team using the contact information provided below.
5. When Refunds May Not Be Issued
Refunds will generally not be issued in the following situations:
- Change of mind after purchasing a subscription;
- Failure to cancel a subscription before the next billing cycle;
- Dissatisfaction with features that were clearly described before purchase;
- User-side technical issues such as device incompatibility, internet connectivity problems, or incorrect configuration;
- Misuse of the Service or violation of the Terms of Use.
6. Subscription Cancellation
You may cancel your subscription at any time through the Site.
Cancellation will stop future billing but will not automatically result in a refund for payments already processed unless the refund criteria described in this policy are met.
Users are responsible for managing their subscriptions and canceling them before the next billing period if they do not wish to continue using the Service.
7. Refund Request Process
To request a refund, please contact our support team with the following information:
- Full name used for the purchase;
- Email address associated with the account;
- Date of purchase;
- Description of the issue encountered.
Refund requests should be sent to:
Our support team may request additional information necessary to investigate the issue.
8. Processing of Refunds
If a refund request is approved:
- Refunds will be issued using the original payment method used during purchase;
- Processing times may vary depending on your payment provider;
- Refunds may take several business days to appear on your account.
The Company reserves the right to deny refund requests that do not meet the conditions outlined in this policy.
9. Changes to This Refund Policy
The Company reserves the right to update or modify this Refund Policy at any time.
Any updates will be posted on this page with a revised Effective Date.
Continued use of the Services after such changes constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions regarding this Refund Policy, please contact us: